Shipping Policy
Processing Time:
Orders are typically processed within 1-3 business days. Custom or bespoke orders may require additional time, which will be communicated during the ordering process.
Shipping Costs:
Shipping within the UK is free on all items in the Shop section of our website. Bespoke orders and larger pieces of furniture are calculated on a individual basis, and we will be in touch with you directly upon placing an order to discuss.
Delivery Time:
- UK: Standard delivery within 3-5 business days.
- Europe: Delivery within 5-10 business days.
- International: Delivery times vary by location, typically within 10-20 business days.
Tracking Information:
Once your order is dispatched, you will receive a confirmation email with tracking details.
Customs and Import Duties:
For international orders, customers are responsible for any customs or import duties that may apply.
Lost or Damaged Parcels:
If your parcel is lost or damaged during transit, please contact us within 7 days of the expected delivery date.