Shipping Policy

Processing Time:

Orders are typically processed within 1-3 business days. Custom or bespoke orders may require additional time, which will be communicated during the ordering process.

Shipping Costs:

Shipping within the UK is free on all items in the Shop section of our website. Bespoke orders and larger pieces of furniture are calculated on a individual basis, and we will be in touch with you directly upon placing an order to discuss.

Delivery Time:

  • UK: Standard delivery within 3-5 business days.
  • Europe: Delivery within 5-10 business days.
  • International: Delivery times vary by location, typically within 10-20 business days.

Tracking Information:

Once your order is dispatched, you will receive a confirmation email with tracking details.

Customs and Import Duties:

For international orders, customers are responsible for any customs or import duties that may apply.

Lost or Damaged Parcels:

If your parcel is lost or damaged during transit, please contact us within 7 days of the expected delivery date.